How our clients rate us

Firsthand feedback to help you out

We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.

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Our clients give us
9.0
out of 10


      • 10
      • The owners friendliness and very helpful great experience

        | 16 May 2015
        Oh-Berlin

      • 10
      • The continual follow-up which helps to give maximum feeling of security regarding the reservation.

        | 16 May 2015
        Oh-Berlin

      • 8.0
      • The large choice of very suitable apartments

        | 13 May 2015
        Oh-Berlin

      • 8.0
      • Communication was excellent

        | 11 May 2015
        Oh-Berlin

      • 10
      • Straightforward booking system, friendly staff.

        | 8 May 2015
        Oh-Berlin

      • 10
      • Easy to use, precise info, comprehensive

        | 5 May 2015
        Oh-Berlin

      • 10
      • Good contact, clear instructions, good value

        | 4 May 2015
        Oh-Berlin

      • 10
      • The customer service was perfect, and the staff when I spoke to them were lovely. fast and really put me at my ease 10 out of 10 would use this company again .

        | 2 May 2015
        Oh-Berlin

      • 2.0
      • Refund my money. It's gone waste.



        Dear Customer, the Oh team would like to thank you for your comments. We regret that your stay in the apartment was not satisfactory and confirm that we have taken your comments into account, seeing as our main objective is to offer high quality accommodation to our customers. In addition, we confirm that we have passed the comments which you sent us in regards to your stay onto the property owner. We also confirm that we carry out regular checks of the apartments which we rent on our webpage in order to offer high quality to all our clients.


        Please note that in case you have any problems during the stay or doubt arises you should contact the apartment owner, who can offer you immediate assistance.
        In any case, also we remind you that our Customer Service Department is available every day of the year from 11h to 20h (GMT +2).


        | 23 April 2015
        Oh-Berlin

      • 10
      • Very clear instructions for booking, and contacting the owner

        | 22 April 2015
        Oh-Berlin